Responsible Gaming

Gaming Should Be Entertainment

At Rock In Shepparton, we believe that online gaming and pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means.

If you're struggling with your gambling habits, support is available and seeking help is a sign of strength.

Age Verification

Online gaming and pokies in Australia are strictly for players aged 18 years and over. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.

It is illegal for minors to participate in gambling activities. If you suspect a minor is accessing gambling services, please contact the relevant authorities.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity from family, friends, or partners
• Gambling with money allocated for essential expenses (rent, bills, food)
• Difficulty controlling the time or money spent gambling
• Feeling anxious or irritable when unable to gamble
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money to fund gambling activities
• Using gambling as an escape from stress, depression, or anxiety
• Failed attempts to reduce or stop gambling
• Preoccupation with gambling when not actively playing

If you experience several of these signs, please reach out for professional support immediately.

Self-Help Tools & Responsible Gaming Features

We encourage all players to use the following tools to maintain control of their gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a cap on losses you're willing to accept
• Reality Checks: Enable notifications during play sessions to remind you of time and money spent
• Session Limits: Set time restrictions on how long you can play in one session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
• Account Pause: Take a break from your account for a specified period

These tools are available through your account settings. We recommend using them as part of your responsible gaming strategy.

Support Organisations & Resources

If you need help with problem gambling, the following organisations provide free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counselling service available 24/7 for Australians affected by problem gambling
• Gambler's Help
  Phone: 1800 858 858 (Victoria)
  Confidential counselling and support services

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
  Support for problem gambling across the UK
• GamStop (United Kingdom)
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
  Evidence-based resources and support for Canadians
• National Council on Problem Gambling (United States)
  www.ncpgambling.org
  Helpline: 1-800-522-4700

All support services listed above are free, confidential, and staffed by trained professionals.

Do You Need Help?

If you are experiencing problem gambling, please reach out for help today. There is no shame in asking for support—many people have successfully addressed gambling problems with the right assistance.

Contact Gambling Help Online at any time, or call 1800 858 858 to speak with a qualified counsellor.

Your wellbeing is important to us. Play responsibly.